In addition to the largest bar industry trade show in the Midwest, the Buckeye Bar Expo also provides excellent educational opportunities for all aspects of bar management. These seminar topics have been handpicked to provide valuable training opportunities, information about the latest industry trends and ideas to increase the efficiency and profitability of your establishment. A detailed description of each seminar is included below.
Techniques of Alcohol Management
Presented by: Max Sorensen, State TAM Coordinator
TAM, as it is commonly referred to as, is the premier server training course for the alcohol industry. The courses main goal is to provide risk management techniques that keep bars safe while ensuring that the energy and ambience of the establishment is not lost. The course focuses on ID verification, the legal requirements facing employees and tools to deal with unruly customers. Not only is the information provided in this course vital to the longevity of your establishment, but it also allows bar owners to outsource the parts of employee training that are so often skipped. The TAM course is the only seminar with a cost ($25 for OLBA members and their staff, $65 for non-members) because the course is provided by a third party.
Do’s and Don’ts of Liquor Law
Presented by: Dominic Panzera, Counsel and Sharon Mull, Assistant Council
Do you have questions about what is legal, but have been afraid to ask? Then this seminar is for you!
Out of the Box Thinking About Potential Active Shooter Scenarios
Presented by: Rich Hoagland, Retired Navy Seal
The Dayton shooting in August called for quick thinking on the part of the employees of OLBA member Ned Peppers. Since then, bar owners across the country have asked themselves the same questions. “Would my employees be prepared to handle a situation like this if it happened here?” And, if they let their minds go there, “what would have happened if the shooter had not been shot down outside and had gotten in the bar?” We all think this could never happen to us, but that’s what everyone thinks. If you are from Dayton, you may now know this first hand. If you aren’t, then it doesn’t get much closer. The reality is that you never know when or where something like this could happen and when it does, there is little time to react. In volatile situations such as when there’s an active shooter, there are often only seconds to respond. You must be prepared and you must act without hesitation.
Rich Hoagland spent 33 years in the Navy and retired as a Navy SEAL. He lives in Wakefield, Virginia and is the brother of Ohio Senator Frank Hoagland, (R-Adena). Drawing from his own experience, Rich will provide practical advice and give you the BLUF (bottom line up front) to prepare for crisis situations. In these situations, sometimes, you don’t have time to act out an elaborate plan. He will teach you to ask yourself, “what is the one thing I can do?” and provide tips on how to act without hesitation.
Presented by: Mike Matsinger, World Tavern Entertainment
The busiest bars in the country have one thing in common, they have something going on every night of the week. But who has the time for that?
Mike Matsinger, the founder of World Tavern Entertainment, is a fun and high-energy personality that will show you the key elements to planning and executing KICK-ASS PROMOTIONS in your bar!
Why you NEED something going on every night of the week.
Why your current promotions may be the best-kept secret in town.
How your promotions define the customers you attract.
There’s more to holidays than St. Patrick’s Day!
The 3 types of must-have promotions.
How to maximize your BIG EVENTS!
How to plan and execute a full year of promotions.