Nightclub & Bar Digital: Operations

  • Regaining Control: Substance Abuse in the Hospitality Industry
    by David Klemt on June 18, 2018 at 10:06 pm

    A stack of cash. A pile of cocaine. A cellphone. It may seem like the common thread for those items is a drug deal. For one person, they meant sobriety. It all comes down to perception in this business. Many perceive the lifestyle of bar owners and bartenders as a nonstop party, aspire to that life, and find themselves afflicted with substance abuse issues and other life-threatening problems. It's time we talk about this serious topic instead of ignoring it. […]

  • Pack the House: Rules to Live By
    by Amanda Baltazar on June 17, 2018 at 12:33 am

    Atlanta nightspot Johnny's Hideaway, established in 1979, credits old-school principles and policies with its enduring popularity. While other owners and operators have scrambled to keep up with ever-changing guest demands, fads and trends, this nearly 40-year-old venue has refused to deviate from rules that are decades old. They're clearly better for their dedication and stubbornness. […]

  • These 3 Bars Inspire Guests to Unleash Their Inner Rock Star
    by Kelly Magyarics on June 17, 2018 at 12:11 am

    Helping your guests cut loose and unleash their inner rock star requires more than just music and VIP service. As the venues featured in this article know, killer sound systems, thoughtful playlists, and inventive cocktails inspired by musicians playing nearby are the details that define rock star status. Read on to learn how you can make your guests feel like they’ve taken center stage at your bar. […]

  • Don't Be Afraid of Combative Female Guests
    by Robert Smith on June 16, 2018 at 10:35 pm

    It isn't only men who become involved in violent, physical altercations in bars and nightclubs. Women are just as capable of fighting other guests and your employees. Yet, many male security staff members are afraid to go hands on with combative female guests. While the reasons behind this fear or hesitation are understandable, security expert Robert C. Smith doesn't find them acceptable. Security needs to prevent injuries on your property regardless of whether guests are male or female. […]

  • Are You a Red Ocean or Blue Ocean Operator?
    by Donald Burns on June 10, 2018 at 7:40 pm

    Competition is for suckers. That's a bold declaration but one that industry expert, consultant and Nightclub & Bar contributor Donald Burns makes confidently. It all comes down to the business strategies known as Red Ocean and Blue Ocean. Red Ocean businesses attempt to outperform their rivals, whereas Blue Ocean operators seek to make competition irrelevant. Read on to learn how to reach the Blue Ocean. […]

  • Strengthen Sales with Brainy Bartenders
    by David Klemt on June 9, 2018 at 5:13 am

    Your bartenders want you to train them. They want you to encourage them to seek spirit, cocktail, wine, beer, food and pairing knowledge. The bartenders in your employ are optimistic and want you to respect them for learning about the history of their craft and honing their techniques. Boost bartender knowledge and, logically, you’ll likely see guest engagement, staff retention and revenue go up. Promotions motivate sales but an educated bartender is your strongest sales asset. […]

  • Roll the Digital Dice: 5 Reasons to Add Video Poker Machines to Your Bar
    by Kevin Tam on June 9, 2018 at 4:54 am

    The first thing that pops into most people's heads when they think about video poker is normally Las Vegas. However, many more cities than Las Vegas and many more states than just Nevada have legalized video poker. Several states allow video poker and other so-called video lottery machines in bars. Here are five reasons you need to add video poker machines to your bar if permitted to do so by law. […]

  • Own Your Online Listing Before it Owns You
    by David Klemt on June 4, 2018 at 4:18 am

    Today’s listings have evolved from their paper counterparts. Your online presence—which includes not only your location and contact information but ratings and reviews—is what guests depend on to find you and decide if they want to visit you. As an operator you need to own all of your online listings to guarantee accuracy, engage with your guests, and respond to reviews. […]

  • 5 Ways to Take Your Business and Profits from Ordinary to Extraordinary
    by Kevin Tam on June 4, 2018 at 4:06 am

    With the landscape changing to a more challenging environment for operators, there is more interest in revenue streams outside on-premise consumption. Done correctly, this can add a significant revenue stream without a large increase in overhead. Read on for five ways you can make more money with your business. […]

  • Create a Winning Team in 10 Simple Steps
    by David Klemt on May 28, 2018 at 11:58 pm

    Leadership and management are two topics relevant to new and veteran operators alike. Let's not forget that we should never stop learning, and even expert-level operators can learn to improve the way they lead and manage. Follow these 10 simple yet powerful steps every day to improve as a leader. In turn, your team will improve and produce results. […]