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Nightclub & Bar Digital: Operations

  • Marketing and Promotions Idea Essential To Your Business
    by Jeremiah Batucan on February 14, 2019 at 10:00 pm

    Marketing and promotions are key to driving guest through your door before, during, and after. Learn 19 tips for 2019 to work on each day. […]

  • The New Marketing Norm: Service in America Sucks
    by Kelley Jones on February 14, 2019 at 1:29 am

    The guest experience is the new marketing norm for today’s consumer but most bars and restaurants are suck at it. The vast majority of business owners believe they and their employees provide superior customer service. But the customers? They mostly feel that they only experience mediocre to bad customer service. […]

  • Marketing to the Community: What You can Learn from the Labatt Brew House
    by David Klemt on February 12, 2019 at 11:45 pm

    Brewpubs are one category of bar and restaurant that has gained in popularity over the past few years. That's not entirely surprising since there are 7,000 breweries operating in the United States. A new entry into the space, the Labatt Brew House, is an impressive example of the importance of marketing your community, your brand's story, and brewpub operation […]

  • How Training Reduces Costs and Grows Revenue
    by David Klemt on February 12, 2019 at 9:52 pm

    2019 Nightclub & Bar Award winner Molly Wellmann shares how her approach to training keeps turnover costs low and boosts revenue. Our Bartender-Owner of the Year has developed her hiring and training systems over several years of operation. High employee turnover at bars and restaurants quickly damage bottom lines and close doors permanently. […]

  • How to Herd Cats: 7 Secrets to Getting the Bar or Restaurant You Want
    by Donald Burns on February 12, 2019 at 12:26 am

    Sometimes, getting everyone to work together can be a lot like trying to herd cats. The path to true leadership involves stopping drama, learning to communicate, becoming the example for your staff, training like your business and life depend on it, and a few more big steps. Here's how to take control of your staff and your business. […]

  • Death & Co., Brand Development & Expansion Using Non-Traditional Funding
    by David Klemt on February 6, 2019 at 7:38 pm

    Like so many bar operators, David Kaplan had no prior ownership or management experience. That didn't stop him from creating a globally recognized cocktail bar brand. Setting aside his ego, he built a team of experienced bar and restaurant pros, developed the brand's visibility, and grew Death & Co. into a brand attractive to investors around the world. […]

  • Exclusive Sneak Peek: How to Become a Blue Ocean Operator
    by Donald Burns on February 5, 2019 at 7:32 pm

    The market waters are red with the blood of intense competition. The only way to survive is to break free from the middle of the market, stop competing, and begin to stand out in your market. In other words, you must change your mindset and head for the Blue Ocean. Here are tips you can use today to escape the Red Ocean. […]

  • Takeaways from the Palms Multi-Million-Dollar Revamp
    by Jeremiah Batucan on February 4, 2019 at 3:29 pm

    Nightclub & Bar Show speakers Jason Craig and Ryan Labbe may have access to massive budgets but they face the same challenges as any operator opening any size venue: focusing on the guest experience and creating a vibe that creates reactions. The two nightlife heavyweights will discuss how they overcome hospitality industry challenges this coming March. […]

  • The Value of Knowing Your Guests
    by Whitney Larson on February 2, 2019 at 9:48 pm

    In an industry driven by hospitality, knowing the people who frequent your venue, who spend a lot of money, and who would be considered loyal guests is the name of the game. Recognizing your guests’ faces or even their names is just the start. Imagine knowing how often they frequent your venue, how much money they’ve spent at the bar, and much more. […]

  • Be More than Good Enough: Transform Your Bar into a Destination
    by David Klemt on February 1, 2019 at 1:28 am

    With everything literally a tap or two away on their phones, why should your guests leave their homes and come to your bar to spend time and money? We're watching the slow death of brick-and-mortar retail, and the hospitality business could be the next victim. The antidote is the transformation of your operation into a destination. […]